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Canada / ELECTRICITY SUPPLY

Surrey and Langley power outage: BC Hydro lists 1,996 customers affected

BC Hydro listed 1,996 customers affected by a power outage in parts of Surrey and Langley at 23:32 Pacific on November 9. The utility had previously reported 5,100 customers affected by the same outage. Its latest listing showed a crew on site and the cause under investigation, with no estimate for when power would return.

Drawer holding a flashlight, batteries and other power outage supplies.
AI illustration

Status of this incident

Power outage confirmed

Last known status: confirmed by the source · BC Hydro listed 1,996 customers affected at 23:32 Pacific on November 9. Full restoration was unconfirmed.

Source moment: Nov 10, 2026, 06:24 AM UTC (11:24 PM local time)

In 20 seconds

  1. BC Hydro listed 1,996 affected customers, down from 5,100 earlier in the evening.

  2. The utility’s map covered parts of Port Kells, Carvolth and Willoughby.

  3. The crew was on site in the latest listing, but BC Hydro gave no restoration estimate.

Where the outage was reported

BC Hydro’s original notice included a map covering parts of Port Kells, Carvolth and Willoughby. The map gives an approximate area and does not establish the status of every address. The utility listed a separate Surrey outage near the 1800 block of 160 Street with its own incident ID, start and customer count. That entry is separate from the Surrey and Langley figures here.

What the sources tell us, and what they do not

Approximate area
Parts of Surrey and Langley, including parts of Port Kells, Carvolth and Willoughby
Start reported by BC Hydro
November 9 at 20:51 Pacific
Customers affected
1,996 customers in the 23:32 Pacific snapshot; 5,100 earlier
Restoration estimate
No estimate in the latest BC Hydro listing

What changed in the latest BC Hydro update

BC Hydro listed a start time of 20:51 Pacific. The outage was still on its list at 22:26, with no matching entry on the restored list at that check. At 23:32, the dashboard showed a row updated at 23:24 for the same outage, with a smaller affected count and a crew on site. The dashboard did not explain why the count fell or give a switch-on time. The mobile restored list had no matching entry for this outage.

How to check your address during a power outage

Use BC Hydro’s outage map to check your address and look for a new utility update. If you need a battery for essential devices, our runtime calculator can help estimate how long it might last. The internet backup planner can help identify the power needs of your modem and router.

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