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← Outage news

South Africa / ELECTRICITY SUPPLY

Naturena power outage: City Power reports full restoration

City Power reports that power supply has been fully restored for the Naturena distributor at Eikenhof Substation in Johannesburg. Its 13:36 SAST update on 7 October 2026 says a faulty cable caused the outage affecting customers in Naturena. The outage was reported that day; the exact onset and actual restoration time remain unknown.

Johannesburg skyline viewed from highways
Johannesburg · File photo

Status of this incident

Current status unconfirmed

Last known status: restored, according to the source · 7 October, 13:36 SAST: City Power announces full restoration for the Naturena distributor after a faulty-cable outage.

Source moment: Oct 7, 2026, 11:36 AM UTC (01:36 PM local time)

In 20 seconds

  1. City Power reports full power restoration for the Naturena distributor.

  2. The operator attributes the outage affecting Naturena customers to a faulty cable.

  3. Reported on 7 October; the exact onset, actual restoration time and customer count remain unknown.

Operator confirms restoration for Naturena

The operator’s latest notice announces that power supply has been fully restored. The statement concerns the tracked Naturena distributor incident. The announcement does not provide a recovered-customer total, street-by-street address list or the precise time electricity returned. The announcement time identifies when City Power issued its report; it is not a verified switch-on time at an individual connection.

City Power attributes the interruption to a faulty cable and says it affected customers in Naturena. The update does not explain the detailed technical failure or give a total for affected connections. A faulty-cable explanation establishes the operator’s reported cause. It does not establish the condition of every other cable or prove that separate local faults elsewhere have been resolved.

What the sources tell us, and what they do not

Area
Naturena distributor, Eikenhof Substation, Johannesburg
Restoration progress
Full restoration reported by City Power for the Naturena distributor
Affected connections
Unknown
Actual restoration time
Not supplied; announcement published at 13:36 SAST on 7 October
Cause
Faulty cable, according to City Power

What remains unknown

The operator says the outage was reported on 7 October. A reporting date is different from a confirmed start time. Without the actual onset and restoration time, the interruption’s duration cannot be calculated from this notice. The available evidence supports the operator’s restoration announcement for this incident, while the customer total and individual-address recovery checks remain unavailable.

The named location is the Naturena distributor at Eikenhof Substation in Johannesburg. The restoration announcement does not describe a citywide outage or a citywide recovery. A resident report from Comptonville has not been conclusively linked to this event. The statement should therefore be read within its named network area, without extending it to unrelated faults or connections outside the tracked incident.

Planning temporary backup

For household backup planning, the runtime calculator compares device consumption with battery energy. The internet backup planner focuses on a router and modem, while the backup essentials guide covers a wider preparation checklist. These tools help plan temporary backup; they cannot verify electricity at a particular address or predict the operator’s restoration time.

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