Northwold and Sundowner: City Power confirms cable outage repair
City Power confirmed on 10 November that repairs were complete and power had returned to affected customers in Northwold and Sundowner. The outage followed a trip on the Tourmaline distributor at Northriding 11 kV Substation in Johannesburg. City Power reported a separate earth fault on the same distributor the next morning.

Status of this incident
Current status unconfirmed
Last known status: restored, according to the source · City Power confirmed restoration after the 10 November cable fault in Northwold and Sundowner.
Source moment: 10 Nov 2026, 21:47 UTC (23:47 local time)
In 20 seconds
City Power confirmed restoration for customers affected by the 10 November cable fault.
The operator initially attributed the Tourmaline trip to cable theft.
The restoration notice preceded a separate earth-fault report on 11 November.
What did City Power confirm?
The restoration notice was posted at 23:47 SAST on 10 November. It confirmed that repairs were complete and power was back for affected customers in Northwold and Sundowner. City Power did not say exactly when power returned or how many customers had lost supply.
What the sources tell us, and what they do not
- Areas named in the restoration notice
- Northwold and Sundowner.
- 10 November cable fault
- City Power confirmed repairs were complete and power had returned.
- Restoration notice
- Posted at 23:47 SAST on 10 November; exact switch-on time not stated.
How the two Northriding reports fit together
City Power initially attributed the Tourmaline trip to cable theft. An earlier Randburg notice named Randpark Ridge, Northwold, Sundowner and Boskruin without identifying the equipment or cause. The restoration notice for Tourmaline named Northwold and Sundowner.
The 11 November notice concerned an earth fault on the same Tourmaline distributor. The available notices do not establish that the cable fault caused the later earth fault. The restoration notice applies to the earlier incident.
Where to check an individual outage
Check City Power’s current updates if your supply is still off. To plan how long a backup battery could run essential devices, use the runtime calculator. The internet backup guide explains how to identify the equipment you need to keep powered.