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← Outage news

South Africa / ELECTRICITY SUPPLY

Melrose power outage: City Power reports restoration, street follow-up pending

City Power reports that repairs are complete and electricity has been restored to customers in Melrose following the cable fault reported on 2 November. A later resident report says there is still no power in Melrose Street. The operator says it is following up, leaving that address-level report unresolved.

Johannesburg skyline beyond highways and trees under a blue sky with white clouds
Johannesburg · File photo

Status of this incident

Current status unconfirmed

Last known status: restored, according to the source · City Power reports Melrose power restored; a resident still reports no supply in Melrose Street, with operator follow-up pending.

Source moment: 03 Nov 2026, 20:28 UTC (22:28 local time)

In 20 seconds

  1. City Power reports repairs complete and power restored to customers in Melrose.

  2. A Melrose Street resident still reports no power; City Power says it is following up.

  3. The exact restoration time, affected connection count and total outage duration remain unknown.

Operator reports supply restored after repairs

The restoration statement was published at 22:10:29 South African Standard Time on 3 November 2026, equivalent to 20:10:29 UTC. City Power says repairs are complete and power has been restored to customers in Melrose after the cable fault reported the previous day. This is an attributed operator statement about restoration, without an independent audit of electricity at every address.

The update changes the reported position from an outage under repair to operator-reported restoration. Its publication timestamp does not identify the exact minute electricity returned. The physical onset, number of affected connections and total duration are not established, so neither a precise outage length nor a household total can be calculated from these statements.

What the sources tell us, and what they do not

Named area
Melrose, Johannesburg; unresolved resident report in Melrose Street
Reported position
City Power reports restoration; Melrose Street follow-up pending
Latest follow-up
3 November 2026, 22:28:29 SAST / 20:28:29 UTC; exact restoration time unknown

Melrose Street report remains under follow-up

At 22:21:44 SAST, equivalent to 20:21:44 UTC, a resident reported still having no power in Melrose Street after the restoration announcement. City Power replied at 22:28:29 SAST, or 20:28:29 UTC, saying it was following up. The reply does not establish that the resident subsequently regained supply or identify the reason for the continuing problem.

The resident report is specific to Melrose Street and does not establish a continuing outage across all of Melrose. Equally, the broader operator restoration statement does not resolve that individual report. A nearby Oaklands complaint has not been linked to this cable fault and is not included in the incident boundary. Further evidence is needed to establish the outcome of the street-level follow-up.

Backup planning for unresolved supply problems

The grid-down essentials guide, internet backup guide and runtime calculator offer context for essential loads and backup capacity. They cannot verify whether an individual address has electricity or establish when an unresolved supply problem will be fixed.

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