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← Outage news

South Africa / ELECTRICITY SUPPLY

Alexandra outage: City Power reports full restoration

City Power reports full restoration to customers in River Park Extension 9 and Far East Bank after the Alexandra Substation cable-fault outage acknowledged on 25 October. Its announcement on 2 November 2026 follows earlier reports of partial restoration, trenching and final tests. The utility announcement does not establish the exact switching time or the number of affected connections.

Hillbrow Tower above buildings in Johannesburg
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Status of this incident

Current status unconfirmed

Last known status: restored, according to the source · City Power reports full restoration after a cable-fault outage.

Source moment: 02 Nov 2026, 09:36 UTC (11:36 local time)

In 20 seconds

  1. City Power reports full restoration to River Park Extension 9 and Far East Bank.

  2. The latest statement follows final tests reported earlier on 2 November.

  3. Exact switching time, physical onset and affected connection count remain unknown.

Full restoration reported after final tests

City Power published the restoration announcement at 11:36:15 SAST on 2 November 2026, equivalent to 09:36:15 UTC. It identifies the Alexandra Substation cable-fault outage acknowledged on 25 October and names River Park Extension 9 and Far East Bank. The publication timestamp records the announcement; it does not establish when the last affected connection was switched back on.

Earlier on 2 November, at 10:54:38 SAST, City Power said final tests were under way before supply could be restored, without an estimated restoration time. The later statement advances that reported position to full restoration. The two statements describe successive stages in the utility’s account, rather than separate evidence of the condition at every property.

What the sources tell us, and what they do not

Named areas
River Park Extension 9 and Far East Bank; Alexandra Substation
Operator update
City Power reports full restoration after a cable-fault outage
Restoration announcement
2 November 2026, 11:36:15 SAST / 09:36:15 UTC; exact switching time unknown

Earlier partial restoration and remaining uncertainty

On 31 October, City Power reported restoration up to 95%, with two load centres still off and fault location planned for the next morning. On 1 November it reported approximately 95% restoration, the remaining fault located and a contractor trenching to expose the cable. Those percentages belong to the earlier updates; they are not the latest reported status.

The scanner record contains no verified connection count or exact physical onset. The acknowledgement date cannot establish a measured outage duration. The utility’s latest restoration report has not been independently audited at every address, and it supports no citywide restoration claim. Nearby interruptions remain separate unless a source establishes a connection; their causes and timelines cannot be combined.

Preparing essential backup power

For future interruptions, the grid-down essentials guide covers essential backup needs, the internet backup guide covers connectivity, and the runtime calculator helps compare battery capacity with device demand. These resources support household planning; they do not verify electricity supply at an individual address or predict another interruption.

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