Windsor West power outage: City Power investigates at Beyers Naude Substation
City Power said on Thursday evening, 12 November, that operators were investigating a power outage affecting customers in Windsor West, Johannesburg. The utility said they were at Beyers Naude Substation. It gave no estimate for when power would return.
Status of this incident
Power outage confirmed
Last known status: confirmed by the source · City Power reported an investigation at Beyers Naude Substation for the Windsor West outage. It gave no restoration estimate.
Source moment: Nov 12, 2026, 06:41 PM UTC (08:41 PM local time)
In 20 seconds
City Power named Windsor West in its outage notices.
The utility first said it would dispatch operators and later confirmed they were at Beyers Naude Substation.
The notices give no exact start time, affected customer count or restoration estimate.
What is known about the outage in Windsor West?
City Power’s first notice said the utility was aware of an outage affecting customers in Windsor West. It did not list affected streets or give a customer count. The notice does not establish whether a particular address lost supply.
The utility posted its first notice at 19:49 SAST on 12 November. That is the time it made the information public. It did not say when the interruption began.
What the sources tell us, and what they do not
- Area named by City Power
- Windsor West, Johannesburg.
- Latest City Power update on 12 November
- Operators investigating at Beyers Naude Substation. No restoration estimate given.
What did operators confirm at the substation?
In a follow-up posted at 20:41 SAST, City Power said operators were at Beyers Naude Substation investigating. It did not identify the cause, name any failed equipment or confirm that repairs had begun.
The update did not report any restoration. Look for a City Power notice that names Windsor West and says whether supply has returned, or gives a restoration estimate for the affected area.
Where to check for updates
Check City Power’s latest notice for your area. If a later notice reports power back nearby and your address is still off, check whether the update covers your street and use the utility’s fault reporting service if the outage persists.
The power outage essentials guide lists supplies to keep handy. If you are using a battery for lighting or charging, the battery runtime calculator can help you estimate how long it might last.