Winchester Hills and West Turffontein power outage: City Power confirms restoration
City Power said power had been fully restored for customers affected by a cable fault at Robertsham Substation in Johannesburg. Its 11:49 SAST bulletin on 11 November named Winchester Hills and West Turffontein. The utility did not give the exact time supply returned.
Status of this incident
Restoration confirmed
Last known status: restored, according to the source · City Power confirmed full restoration for customers affected by the Robertsham Substation cable fault in Winchester Hills and West Turffontein.
Source moment: Nov 11, 2026, 09:49 AM UTC (11:49 AM local time)
In 20 seconds
The restoration announcement covered customers affected by this cable fault in the two areas.
City Power first acknowledged the outage at 10:13 SAST and said operators would be dispatched.
The notices gave no customer total or list of streets.
Which areas did City Power name?
The morning notice identified a power outage affecting customers in Winchester Hills and West Turffontein. City Power said it would send operators. The restoration notice named the same areas and identified a faulty cable at Robertsham Substation. Neither notice establishes how widely within either suburb the interruption extended.
The time of the first bulletin tells residents when the operator acknowledged the outage. The time of the second tells them when it announced restoration. The notices did not say when power first went off or when it came back. They also did not describe what caused the cable to fail.
What the sources tell us, and what they do not
- Areas named by City Power
- Winchester Hills and West Turffontein, Johannesburg.
- Cause reported by City Power
- Faulty cable at Robertsham Substation.
- Restoration announcement
- Full restoration for affected customers announced at 11:49 SAST on 11 November. Exact switching time not given.
What if your address still has no power?
City Power’s statement covers the customers affected by this specific incident. If electricity is still out at your address, check for a newer City Power notice or contact the utility about the address. When reporting an interruption, note when you first noticed it and, if known, whether neighbouring properties are also without power. That can help describe the problem without guessing that it is part of the same cable fault. If the utility gives you a reference number, keep it handy so you can follow up on the same report.
The power outage essentials guide covers lighting and communications during an interruption. If you rely on battery power for a phone or router, the runtime calculator can help estimate how long your setup will last.