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South Africa / ELECTRICITY SUPPLY

Willowbrook power outage: City Power reports up to 75% restored

City Power reported that it had restored up to 75% of power after an outage affecting customers in Willowbrook, Johannesburg, on Thursday, 12 November. In its update for Peter Rd Substation (Monach), the utility said three load centres would remain off because of an existing fault.

Johannesburg skyline viewed from a distance.
Johannesburg · File photo

Status of this incident

Partial / reduced supply

Last known status: partly restored · City Power reported up to 75% of power restored in Willowbrook and said three load centres remain off because of an existing fault.

Source moment: Nov 12, 2026, 09:41 PM UTC (11:41 PM local time)

In 20 seconds

  1. City Power said some power was back in Willowbrook, with three load centres still off.

  2. The utility did not give a customer count or an estimate for restoring the remaining load centres.

  3. City Power published a separate fault notice for Wilgeheuwel under the Florin Lifestyle designation.

What did City Power report in Willowbrook?

In its first notice, posted at 18:56 SAST, City Power said it was aware of an outage affecting Willowbrook customers and had notified operators. The notice did not give the time the outage began or list affected streets.

The utility posted its partial restoration update at 23:41 SAST under the Peter Rd Substation (Monach) designation. That was the publication time. The utility did not say exactly when it brought supply back to the parts that had been restored.

What the sources tell us, and what they do not

Area named in the Monach update
Willowbrook, Johannesburg.
City Power restoration update
Up to 75% of power restored; three load centres remain off. No restoration estimate given.

Who could still be affected?

City Power described the figure as up to 75% of power restored. It did not state what share of customers had their electricity back. The notice did not name the three load centres still off or give a time for restoring them, so it does not establish whether service has returned to an individual address.

City Power separately reported a fault affecting Wilgeheuwel under Peter Rd Substation (Florin Lifestyle). The partial restoration figure comes from the Monach update for Willowbrook.

How to check your address

Check City Power’s latest notice for your area or report the outage to the utility if you still have no supply. The Willowbrook update gives no restoration estimate for the three load centres.

The power outage essentials guide lists supplies for a longer interruption. If you are using a battery for lighting or charging, the battery runtime calculator can help you estimate how long it may last.

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