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← Outage news

South Africa / ELECTRICITY SUPPLY

Greymont power outage: City Power reports up to 15% of affected customers restored

Johannesburg electricity distributor City Power said power had returned to up to 15% of affected customers in Greymont, Hursthill and Northcliff West in an update just after midnight on 12 November. It said 23 load centres would remain off while crews located and repaired the fault.

Johannesburg skyline seen from a highway
Johannesburg · File photo

Status of this incident

Partial / reduced supply

Last known status: partly restored · City Power reported up to 15% of affected customers restored across the three areas, with 23 load centres to remain off pending repairs.

Source moment: Nov 11, 2026, 10:35 PM UTC (12:35 AM local time)

In 20 seconds

  1. City Power reported limited restoration across Greymont, Hursthill and Northcliff West.

  2. The utility said 23 load centres would remain off pending fault location and repair.

  3. City Power said the outage was reported on 11 November. Its notices give no exact start time or estimate for full restoration.

What the partial restoration means for customers

The percentage is City Power’s estimate of the share of affected customers whose power had returned across the three named areas. The update gives no customer count or list of streets with power back. The 23 load centres refer to distribution equipment. They do not tell residents how many homes or businesses were still without service.

What the sources tell us, and what they do not

Share of affected customers with power back
Up to 15%, according to City Power.
Load centres City Power says will remain off
23, pending fault location and repair.
Areas named in the latest update
Greymont, Hursthill and Northcliff West.

What City Power says crews are investigating

In its first notice on Wednesday evening, City Power said operators were on site investigating the outage affecting Greymont at Hursthill Substation. The later notice added Hursthill and Northcliff West to the affected areas and reported limited restoration. City Power said crews still needed to locate and repair the fault. Neither notice identifies a specific technical cause or gives a time for full restoration.

How to check your supply

Check City Power’s latest notice for your area, or use its fault reporting service if your address is still without power. For help preparing for further interruptions, see the power outage essentials guide. The battery runtime calculator can help estimate how long a backup battery might run your devices.

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