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South Africa / ELECTRICITY SUPPLY

Randpark Ridge power outage: City Power dispatches operators

City Power reported an unplanned power outage affecting customers in Randpark Ridge, Johannesburg, on Thursday, 12 November. The utility said it had dispatched operators. It gave no affected customer count or estimate for when electricity would return.

Hillbrow Tower above the Johannesburg skyline
Johannesburg · File photo

Status of this incident

Power outage confirmed

Last known status: confirmed by the source · City Power reported an unplanned outage affecting customers in Randpark Ridge. It gave no restoration estimate.

Source moment: 12 Nov 2026, 05:20 UTC (07:20 local time)

In 20 seconds

  1. City Power named Randpark Ridge but gave no list of affected streets.

  2. City Power dispatched operators but did not confirm their arrival or identify the cause.

  3. The 341 open calls in the morning bulletin cover the whole Randburg service centre.

Which customers are affected?

The Randburg service centre’s 07:20 SAST bulletin says the outage was reported on 12 November. The notice identifies Randpark Ridge but does not specify which streets lost power. The bulletin’s 341 open calls are for the whole service centre. There is no separate count for this interruption, so the bulletin cannot tell residents how many customers in Randpark Ridge lost supply.

What the sources tell us, and what they do not

Area named by City Power
Randpark Ridge, Johannesburg.
Customers affected
City Power gave no count for this outage.
Response reported by City Power
Operators dispatched; no restoration estimate.

What did City Power say about the response?

City Power said it had sent operators. Its notice did not say that they had reached the site or found the cause. It also gave no exact outage start time. The time on the bulletin is when the update was recorded; it does not establish when electricity went off. There was no restoration estimate in the notices.

How to check for a restoration update

Look for a City Power notice that names Randpark Ridge and identifies the same unplanned outage. If a later notice reports a return in part of the area, check which streets or addresses it covers before relying on it. The power outage essentials guide covers practical preparation, and the battery runtime calculator can help you estimate how long backup power will run your devices.

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