Longdale power outage: City Power investigates at Industria Substation
City Power said on Thursday, 12 November, that operators were at Industria Substation investigating a power outage affecting customers in Longdale, Johannesburg. The utility said the findings would determine how it plans repairs and restoration. It gave no estimate for when supply would return.
Status of this incident
Power outage confirmed
Last known status: confirmed by the source · City Power said operators were investigating at Industria Substation. It gave no restoration estimate for the Longdale outage.
Source moment: 12 Nov 2026, 17:43 UTC (19:43 local time)
In 20 seconds
City Power reported an outage affecting customers in Longdale and said operators were on site at Industria Substation.
The utility said repair and restoration plans would depend on what the investigation finds.
The notice gave no exact start time, customer count, cause or restoration estimate.
What did City Power report in Longdale?
City Power named Longdale in its notice about the interruption. It did not list affected streets or say how many customers had lost power. The notice therefore does not establish whether every property in Longdale lost supply or whether any particular address is affected.
The notice says the outage was reported on Thursday. It does not give the time the interruption began. For an address that is still without power, check for a later City Power bulletin that names Longdale or use the utility’s fault reporting service.
What the sources tell us, and what they do not
- Area named by City Power
- Longdale, Johannesburg
- City Power investigation on 12 November
- Operators at Industria Substation. Repair and restoration plans depend on the findings. No restoration estimate given.
What are operators doing at Industria Substation?
Operators were at Industria Substation to investigate, according to City Power. The utility said their findings would determine the repair and restoration plans. The name of the substation helps identify relevant follow-up notices; it does not establish which equipment failed or why.
The update did not report that repairs had started or that any part of the affected supply had returned. A later notice confirming switching or restoration would give residents a clearer indication of whether power is coming back in their part of Longdale.
Where to check for updates
Check the latest City Power notice for your area before relying on a restoration estimate. If a later notice reports power back nearby but your address is still off, check whether the notice covers your part of the area and report a continuing fault to the utility.
The power outage essentials guide lists supplies that can help while power is off. If you are using a battery for lighting or phone charging, the battery runtime calculator can help estimate how long it might last.